Your information, handled plainly

Privacy Policy

This policy explains what Perfect Timing Auto Repair LLC collects through fixingfortmyers.com, why we collect it, and the choices you have—including your choice about customer-care text messages.

Overview

Effective date: July 10, 2026  ·  Last updated: July 10, 2026

Perfect Timing Auto Repair LLC ("Perfect Timing," "we," "us," or "our") operates fixingfortmyers.com. This Privacy Policy applies when you visit the website, request a repair, send a voice note, use the website chat, call or text us, or otherwise communicate with us.

Information we collect

  • Contact information: your name, phone number, email address, and communication preferences when you provide them.
  • Repair-request information: vehicle year, make and model; requested service; symptoms; messages; appointment details; and related notes.
  • Voice and chat information: audio recordings you choose to submit, chat messages, and information included in those communications.
  • SMS consent records: whether you selected the optional SMS checkbox, the date and time, the page or form used, and the disclosure version shown to you.
  • Technical and security information: IP address, browser or device details, request logs, and information used to operate, troubleshoot, and protect the site from abuse.

How we use information

  • Respond to repair inquiries and provide estimates, scheduling, appointment, and service updates.
  • Call you about the request you submitted and, only when permitted, send related customer-care text messages.
  • Operate, maintain, secure, and improve the website and our customer service.
  • Detect spam, fraud, misuse, and technical problems.
  • Maintain records, enforce our terms, and comply with legal obligations.

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.

Text messaging and consent

Entering a phone number does not, by itself, provide consent to receive text messages. If you select the separate, optional SMS checkbox, you agree to receive customer-care text messages from Perfect Timing Auto Repair LLC about your repair inquiry, estimates, scheduling, and service updates. If you leave it unchecked, we will use the number for call-only follow-up on that request.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase. See our SMS Terms & Conditions for full program terms.

SMS privacy commitment: All the above categories exclude text messaging originator opt-in data and consent; this information won’t be shared with any third parties.

When information may be disclosed

We may disclose non-SMS-consent information to service providers that help us host, secure, support, or operate the website and business; when required by law or legal process; to protect rights, safety, or property; or in connection with a business transfer. Service providers are permitted to use information only for the services they perform for us.

We may also disclose information when you direct us to do so or otherwise give permission. The SMS opt-in data and consent commitment above applies regardless of these general categories.

Retention and security

We keep information only as long as reasonably needed for customer service, repair records, consent records, security, dispute resolution, and legal obligations. Retention periods vary by record type and business need.

We use reasonable administrative and technical safeguards designed to protect information. No website, network, or storage system can be guaranteed completely secure.

Your choices

  • SMS: reply STOP at any time to stop text messages. Reply HELP for assistance.
  • Call-only follow-up: leave the optional SMS checkbox unchecked when submitting a website request.
  • Access or correction: contact us to ask about, correct, or request deletion of information, subject to records we must retain.
  • Browser controls: your browser may let you limit storage, permissions, or other site features.

Children, external links, and changes

The website is intended for vehicle owners and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

The site may link to services we do not operate. Their privacy practices are governed by their own policies. We may update this policy as our practices or legal requirements change. The revised version will be posted here with a new update date.

Contact us

Perfect Timing Auto Repair LLC
13037 Second St, Fort Myers, FL 33905
(239) 271-4854
fixingfortmyers@gmail.com